Shipping & Returns

Thank you for shopping with Anime Finds! We appreciate your business and want to ensure your satisfaction with every purchase. Please read our policy carefully to understand your options regarding shipping & returns. 

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Processing Time:

  • All orders are processed within 1 business day through Monday - Friday. Please note that processing time may be extended during sales, holidays, or other peak periods.

Estimated Delivery Time:

  • The estimated delivery time is calculated from the date of shipment, not the date of purchase. Please note that delivery times may vary based on your location. It will typically take 10 - 24 days after the order has been shipped. Reach out to our customer service for a tracking number. You can use this number to track your package and stay updated on its delivery status.

International Shipping:

  • Anime Finds proudly offers international shipping. International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

How to Initiate a Return

  • To initiate a return, please mail the item(s) to the return address you will be given after being eligble for return. Please contact our customer service team at our email: animefinds@hotmail.com to provide your order number and details about the product you would like to return. We will guide you through the return process and provide you with a return authorization.
  • Customers are responsible for the cost of return shipping unless the return is a result of our error (e.g., you received an incorrect or defective item). We recommend using a trackable shipping service to ensure the safe return of your item.

Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange reshipment. Additional shipping charges may apply.

Contact Information:

  • If you have any questions or concerns about shipping & returns, please contact us at our email: animefinds@hotmail.com
  • Phone nr: +45 60709457

Thank you for shopping with Anime Finds!