Refund policy

Thank you for shopping with Anime Finds! We appreciate your business and want to ensure your satisfaction with every purchase. Please read our policy carefully to understand your options regarding returns and refunds.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it. You'll also need the receipt or proof of purchase.

How to Initiate a Return

To initiate a return, please mail the item(s) to the return address you will be given after being eligble for return. Please contact our customer service team at our email: animefinds@hotmail.com to provide your order number and details about the product you would like to return. We will guide you through the return process and provide you with a return authorization.

Return Shipping

We offer free return shipping on eligible returns. If you would like to return your item, we will provide you with a free return label, so you do not need to pay for return shipping. We recommend using a trackable shipping service to ensure the safe return of your item.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you would like to exchange an item for a different one, please contact our customer service team at our email: animefinds@hotmail.com to discuss your options.

Contact Us

If you have any questions about our return and refund policy, please contact us at our email: animefinds@hotmail.com

Thank you for shopping with Anime Finds!